** Everything that is important to know about the repair of jewelry **
How quickly do you repair jewelry?
The terms depend on the complexity of the work, but we carry out most of the standard repairs in 1-3 days.If you need to replace parts or special materials, time may increase, but we always warn the client in advance.Our masters work carefully and without delay so that you can rather return to your favorite jewelry.
Is it possible to fix antique or vintage jewelry?
Yes, we specialize in the restoration of ancient and vintage products, carefully maintaining their authenticity.Our masters use gentle methods and select materials corresponding to the era of jewelry.Each such work requires an individual approach, and we guarantee a respect for your relics.
What to do if I do not have a check or a certificate for decoration?
The availability of documents is not a prerequisite for repair - we work with any jewelry.However, if the jewelry contains precious stones or metals, we recommend a preliminary assessment.Our experts will help determine the features of your product and offer the optimal solution.
How do you guarantee the safety of my jewelry during the repair?
Each product is fixed in the accounting system and is stored in a protected room with limited access.We also offer a free photograph before and after repair.In the case of rare exceptions (for example, natural stone defects), we immediately inform the client and coordinate further actions.
Is it possible to change the design of jewelry instead of repair?
Yes, we offer modification services: change in size, adding engraving or even a complete transformation of design.Our designers will help visualize the idea, and the masters will embody it taking into account the features of metal and stones.This is a great opportunity to breathe new life into old jewelry.
What types of breakdowns do you not take?
We do not work with jewelry from suburgical alloys that are not lending to soldering, as well as with products that require industrial equipment (for example, casting).However, in 90% of cases we find a solution - if in doubt, send a photo, and we will give preliminary consultation for free.
Why is it worth choosing exactly your workshop?
Our masters have many years of experience and regularly improve their qualifications.We use professional tools and materials, not “handicraft” methods.Each client receives a work guarantee and detailed recommendations for care.It is important for us that you are satisfied not only with repairs, but also by the service.